Responsible gambling

At Raceway Casino, we are committed to promoting responsible gaming practices that protect our players' well-being and safety. We believe that gaming should be a fun and entertaining experience for all our players.

Setting Limits and Taking Breaks

We encourage our players to set limits on their deposits, losses, wagers, and session times to prevent excessive betting. Our reality checks can remind you of your spending habits and provide an opportunity to reassess your playing schedule. If needed, take a break or self-exclude from our platform for a specified period.

Self-Exclusion

If you feel that gaming is no longer enjoyable or has become a problem, please consider taking advantage of our self-exclusion policy. This will restrict access to our website and mobile app for the chosen time frame (6 months or more). To request self-exclusion, kindly contact our support team via phone or email.

Reality Checks

To monitor your spending habits and session duration, we have implemented reality checks that can be triggered at specified intervals. These reminders encourage you to reassess your gaming patterns and set a break if needed.

Self-Help Resources

For those who may need additional assistance, our website provides links to reputable support organizations in the United States and Canada, such as GamCare and ConnexOntario. We also offer access to educational materials on responsible gaming practices and financial management.

Canada-Specific Standards Alignment

While we are not provincially licensed in Canada, we have implemented core safeguards similar to those found in regulated North American markets, including configurable limits, time-outs, and self-exclusion. However, please note that direct integration with provincial exclusion registries is typically unavailable; players must manage exclusions on our platform.

Tools for a Healthy Gaming Experience

We encourage responsible gaming practices through various tools:

• Deposit Limits: Set daily or monthly deposit caps to control your betting habits.
• Loss Limits: Establish maximum loss thresholds to prevent excessive spending.
• Wager Limits: Determine the upper limit of bets placed per session or day.
• Session Time Limitations: Restrict playing time for each individual gaming period.

If you're struggling with problem gambling, we are here to help. Our support team can provide guidance on setting limits and taking breaks from gaming, as well as connecting you with local resources that can offer more extensive assistance.